Shipping policy

We want your Solace Nimbus to reach you as quickly and smoothly as possible. Here's everything you need to know about shipping.

Free Shipping

All orders ship free within the United States. No minimum order required. No hidden fees at checkout.

Processing Time

Orders are processed within 24 hours after payment is confirmed.

Estimated Delivery Time

Once shipped, estimated delivery is 6–8 business days. Delivery times may vary depending on your location and carrier conditions.

Order Tracking

Every order includes tracking. Once your order has shipped, you will receive an email with your tracking number and a link to follow your shipment in real time. If you haven't received tracking information within 5 business days of placing your order, please contact us at support@solacecushion.com.

Shipping Destination

We currently ship to the United States only. We do not offer international shipping at this time.

Delays

While we do our best to ensure timely delivery, occasional delays may occur due to carrier issues, high demand, or circumstances beyond our control. If your order has not arrived within 15 business days, please reach out to us at support@solacecushion.com and we will resolve the issue promptly.

Questions?

For any shipping-related questions, contact us at support@solacecushion.com and we'll get back to you within 24 hours.