Terms of service

Last updated: August 2026

Welcome to Solace. By accessing or placing an order through solacecushion.com, you agree to the following terms. Please read them carefully.

General

These Terms of Service govern your use of the website solacecushion.com and any purchases made through it. Solace reserves the right to update these terms at any time. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

By placing an order, you confirm that you are at least 18 years of age and are providing accurate, complete payment and shipping information.

Products & Availability

All product descriptions, images, and specifications on our website are as accurate as possible. However, we do not guarantee that colors or details displayed on your screen perfectly reflect the physical product. We reserve the right to limit quantities, discontinue products, or modify specifications without prior notice.

Orders & Payments

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Payment is processed at the time of purchase through our secure payment providers. All prices are listed in USD and do not include applicable sales tax, which is calculated at checkout based on your shipping address.

Shipping & Delivery

We currently ship to the United States only. Orders are processed within 1–3 business days. Estimated delivery time is 8–14 business days after processing. Free standard shipping is included on all orders. Once your order ships, you will receive a confirmation email with tracking information. Solace is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

Refund Policy

We offer a 60-Day Money-Back Guarantee on all purchases. For full details, please refer to our Refund Policy.

Intellectual Property

All content on solacecushion.com — including text, images, logos, graphics, and product designs — is the property of Solace and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.

Limitation of Liability

Solace provides products for general comfort and wellness purposes. Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. To the fullest extent permitted by law, Solace shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Indemnification

You agree to indemnify and hold Solace harmless from any claims, damages, or expenses arising from your use of our website or violation of these terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of the website shall be resolved in accordance with applicable US law.

Contact

If you have any questions about these Terms of Service, please contact us at support@solacecushion.com.